Ricoh USA - User Navigation/Error Messaging

User Messaging

Clicks and searches don’t always yield ideal results. Luckily, effective user instructions can quickly get users back on track.

Navigational Messaging

Sometimes it’s critical to speak directly to the customer without hyperbole, simply to help them find what they need.

Sales Collateral

Access to must-have information is critical for sales people in the field. This leave-behind helped answer questions and served as a helpful, lasting customer resource.

I created this document to help sales staff in the field.